How to

Got a Showmax account question?

We answer some of your most frequently asked questions about your Showmax account.

How do I watch Showmax on DStv?

You’ve heard about Showmax and now you want to try it for yourself? Here’s what you need to know.

Your guide to Showmax and the DStv Explora

Got questions about using Showmax with your DStv Explora in South Africa, Nigeria and Kenya? We answer them all right here!

Have an idea for a Showmax Original?

Do you have an idea that you think could be the next Crime and Justice, or a worthy successor to Life with Kelly Khumalo? Here’s how to submit an unsolicited proposal for a Showmax Original. 

How to pay for Showmax

Don’t have a credit card? Shy when it comes to making online payments? No problem – you can still get Showmax.

5 things to know about the new Showmax

Welcome to the new Showmax. Here’s what you need to know. 

How to set up a Showmax Profile for your kids

Make sure your kids are protected from inappropriate content using Showmax’s Profiles feature.

How to download with Showmax: everything you need to know

Showmax downloads are only available on phones and tablets – here’s how it works. 

How to live chat with Showmax

Find out how to live chat with Showmax to get all your questions about the service answered in record time.

How to watch Showmax on the smart TV app

Here’s how to use the Showmax app on your smart TV so that you can stream on the big screen – and what to do if you don’t have a smart TV. 

How to save data on Showmax using bandwidth capping and downloads

Showmax‘s bandwidth capping and downloads features can dramatically reduce how much data is needed to stream.

What devices can I use?

Find out which devices you can watch Showmax on, as well as how to manage them and how to save data. 

How does Showmax work?

Showmax is a streaming service with the best movies and series in Africa. Find out about Showmax plans, pricing, packages and more.

How to pay with Showmax vouchers

What’s the deal with Showmax vouchers? Here’s a quick guide on where to buy them and how to use them.

Why do shows leave Showmax?

It’s frustrating when a series or movie you’ve been watching on Showmax isn’t available any more. So why does this happen?

How do I get Showmax?

Here’s how easy it is to sign up for Showmax. No contracts. No adverts and starting at only R39 per month. 

Does Showmax have subtitles?

Yes, Showmax does have subtitles for the best series and movies, and they’re in English. Unfortunately, not every single show will have subtitles. 

How to watch Mzansi Magic online

With a bumper line-up of Mzansi Magic shows, with some of them coming express to subscribers’ screens every single weekday, Showmax delivers your local series fix.

How to watch kykNET online

Want to catch up on your favourite kykNET shows online, even if you don’t have a DStv subscription? Showmax is the answer.