18 March 2024
Got a Showmax account question?
If there’s anything you’re unsure about when it comes to managing your Showmax account, we’re here for you! Check out the FAQs below, or go to www.showmax.com/help.
How do I access my Showmax account?
- On the Showmax website select Sign In from the top menu.
- On the sign in screen, type in your email address and password then select the Sign In button.
- Select My Account on the top menu bar under your username.
- Here, you will see all the information about your account, such as your payment details, registered devices and more
How do I edit or update my profile?
- Sign in on the Showmax website.
- Select Account on the top menu bar under your username.
- You will now see all the options related to your account.
- Select Settings.
- Here you can make changes to your personal account information like your name, location and password.
- Save your changes by selecting Update.
How do I change my password?
- Sign in on the Showmax website and click on the icon in the top right corner.
- Select Account, then Settings.
- Select Reset password, and follow the instructions.
How do I retrieve my password if I’ve forgotten it?
- Select Sign In on the top menu of the Showmax website.
- Select Forgot Password.
- Enter the Showmax registered email address in the text box.
- Select Reset Password.
- Instructions on resetting your password will then be emailed to you – follow the directions and you’ll be able to reset your password in no time.
How do I sign out of the website?
Select Sign Out on the top menu bar under your username.
How do I manage my registered devices?
- Sign in on the Showmax website, and click on your icon in the top right corner.
- Select Account.
- Select Devices to manage your registered devices.
Please note: When you use a device to stream or download from Showmax it will be automatically be registered as one of your devices.
You may register up to five devices on your Showmax account. You may watch on two registered devices simultaneously: these are referred to as active devices.
Original African stories by local talent
Untying Kantai
Untying Kantai follows King Kantai, a man who has spent 30 years of his life working hard to provide for his family, only to be conned out of his life savings. Stream from 9 May, with new episodes weekly.
Big Girl Small World
Stream the new Kenyan romcom series Big Girl Small World from 8 May, with new episodes every week.
Empini S1
Stream the Showmax Original drama series Empini from 23 May 2024.
Original Sin: My Son The Killer
Original Sin: My Son The Killer follows the murder of Andrea Venter by Gerhard Jansen van Vuuren, who then went on the run from South Africa to Brazil.
Tracking Thabo Bester
From the makers of Devilsdorp and the director of Convict Conman comes the true-crime documentary South Africa has been waiting for. All the episodes are streaming on Showmax.
The Illuminated
The Showmax Original docuseries The Illuminated explores different religious movements in South Africa. All episodes now streaming.
Koek S1
The crime comedy Koek, starring Cindy Swanepoel. All the episodes are streaming on Showmax.
Ekhaya Backpackers S1
Stream the Showmax Original comedy series Ekhaya Backpackers. All the episodes are now streaming.
RHONairobi S2: Your favourite queens plus 3 new faces
Big Girl Small World, coming soon
The best movies to stream
10 Rotten Tomatoes-approved movies on Showmax: ranked
From Jaws and Kanarie, to Get Out and Minari, these are the freshest movies on Showmax according to Rotten Tomatoes.
10 movies everyone’s watching on Showmax now
Stream these 10 fun, eye-popping movies that your fellow Showmax fans are loving, including Queen & Slim, Babylon, Equalizer 3 and more.
Transformers movies on Showmax: ranked
All seven Transformers movies are ready to stream on Showmax, including the 2007 original and the latest, Rise of the Beasts.
DC superhero movies on Showmax: ranked
See the ranked list of DC superhero movies now streaming on Showmax, including the feel-good Shazam! Fury of the Gods.