23 January 2024
How to live chat with Showmax
Do you have a burning question about how to get or use Showmax that hasn’t been answered by the Help section on the Showmax website? Use the live chat function to be connected to a Showmax consultant to help you with your query. Here’s how to live chat with Showmax.
How to live chat with Showmax
- Go to the Showmax Help Centre.
- Choose the category that fits the issue you’re trying to solve, such as Device Set Up and Log In.
- If none of the FAQs answer your question, scroll down to Still Need Help?
- Clicking either Sign In, if you are a subscriber, or Problems signing in? will open the Live Chat window.
Try our new Chat Bot
- Go to the main Help Centre page.
- Look for the little robot icon in the bottom right-hand corner.
- Click on it to bring up the Chat Bot. If the bot can’t answer your question right away, it’ll hand you over to one of our customer care agents.
Original African stories by local talent

The ABC Killer
The ABC Killer is a twisty true-crime documentary series about serial killer Moses Sithole. Stream from 22 July on Showmax.

What if we believed the best can come from here?
Let’s rewrite the rules of what it means to be local.

Untied S1
Untied explores the deeply personal and often complex experience of divorce, told through the voices of women who have lived it. Stream now, with new episodes every Tuesday.

Reckless S1
Reckless follows a pair of young brothers who find themselves at a crossroads when a tragic accident changes their lives forever. Stream now, with new episodes every Monday and Tuesday.

The Mommy Club NBO
The Mommy Club NBO is the fifth instalment of the record-breaking Mommy Club franchise. Stream now, with new episodes every Friday.

Empini S1-2
Empini is a high-stakes, action-packed drama set in the ruthless, corrupt world of private security. Season 2 is now streaming, with new episodes every Tuesday.

Youngins S1-2
Stream Tshedza Pictures’s first teen drama, Showmax Original Youngins. S1 and S2 are ready to binge.

The Real Housewives of Durban Seasons 1-5
Our eThekwini queens are back with a brand-new season. Stream Season 1-5 now, with part one of the reunion now streaming and part 2 landing on 11 July 2025.
The Mommy Club NBO now streaming
The Chocolate Empire, now streaming
The best movies to stream

Elphaba and Glinda’s Wicked little guide
Find out what Cynthia Erivo and Ariana Grande have to say about Wicked, pick up 10 magical behind-the-scenes facts, and explore 7 more schools of witchcraft and wizardry.

Push play on Father’s Day: Dads just want to have fun
If you’re trying to figure out what the mystery man known as dad really wants this Father’s Day, promise him one-on-one time with our Dads Just Wanna Have Fun collection.

James McAvoy and James Watkins on Speak No Evil
Speak No Evil director James Watkins and star James McAvoy explain “host” Paddy’s creepy charisma, and we check out 6 more roles that prove you never know what to expect with James McAvoy.

Celebrate World Oceans Day with My Penguin Friend
My Penguin Friend director David Schurmann and actor Jean Reno explain how you shoot a penguin. Plus, explore our World Oceans Day watchlist of 25 wet and wild movies and series.