18 March 2024
Got a Showmax account question?
If there’s anything you’re unsure about when it comes to managing your Showmax account, we’re here for you! Check out the FAQs below, or go to www.showmax.com/help.
How do I access my Showmax account?
- On the Showmax website select Sign In from the top menu.
- On the sign in screen, type in your email address and password then select the Sign In button.
- Select My Account on the top menu bar under your username.
- Here, you will see all the information about your account, such as your payment details, registered devices and more
How do I edit or update my profile?
- Sign in on the Showmax website.
- Select Account on the top menu bar under your username.
- You will now see all the options related to your account.
- Select Settings.
- Here you can make changes to your personal account information like your name, location and password.
- Save your changes by selecting Update.
How do I change my password?
- Sign in on the Showmax website and click on the icon in the top right corner.
- Select Account, then Settings.
- Select Reset password, and follow the instructions.
How do I retrieve my password if I’ve forgotten it?
- Select Sign In on the top menu of the Showmax website.
- Select Forgot Password.
- Enter the Showmax registered email address in the text box.
- Select Reset Password.
- Instructions on resetting your password will then be emailed to you – follow the directions and you’ll be able to reset your password in no time.
How do I sign out of the website?
Select Sign Out on the top menu bar under your username.
How do I manage my registered devices?
- Sign in on the Showmax website, and click on your icon in the top right corner.
- Select Account.
- Select Devices to manage your registered devices.
Please note: When you use a device to stream or download from Showmax it will be automatically be registered as one of your devices.
You may register up to five devices on your Showmax account. You may watch on two registered devices simultaneously: these are referred to as active devices.
Original African stories by local talent
Black & Blue S1
Black & Blue, a Showmax Original police-based mockumentary series, lands on 6 November, with new episode every Wednesday.
Ubuthe Uzobuya
Ubuthe Uzobuya delves into the lives of couples torn apart when one partner abruptly disappears without explanation. Stream from 29 October.
Princess on a Hill
Princess on a Hill is a compelling drama series that explores themes of power, ambition, and the cost of success. Stream from 7 November 2024 on Showmax.
Brasse Vannie Kaap
Brasse Vannie Kaap is a documentary about the iconic, game-changing 90s group who helped make hip hop South African. Stream now on Showmax.
Soft Life
Soft Life follows Owami who enters into the secretive world of high-society companionship. Stream from 18 November 2024, with new episodes every Monday.
Style Magnate
Style Magnate is a Nigerian Showmax Original following 20 designers vying for a life-changing prize. Stream now, with new episodes every Friday.
Subterranea
Subterranea follows eight participants of a psychological experiment, trapped in an underground bunker. Stream now, with new episodes every Thursday.
Nai-Rich
Nai-Rich follows five influential Kenyans, giving a glimpse into the glitz and glam of their daily lives in the entertainment industry. Stream now, with new episodes every Friday.
Soft Life, coming to Showmax
Ubuthe Uzobuya, coming soon
More Mzansi gold
All you need to know about Lioness Season 2
In Season 2, Sam will do anything to protect her cubs when a new lioness, Adrian’s secret second wife Bianca, stalks into the picture.
Law, Love and Betrayal episode 7 recap: A violent eviction
In episode 7 of Law, Love and Betrayal, Ayanda and James defend a woman when she gets attacked and evicted by her landlord. New episodes every Thursday on Showmax.
The Mommy Club Sugar & Spice finale: Make-up class clashes
In the final episode of The Mommy Club: Sugar & Spice, Neetasha and Lenore defy the dare, and the twins confront them. Catch new episodes every Thursday on Showmax.
Empini Season 1, episodes 43-44 recap: The grenade
In Empini episodes 43-44, Ndoni is reassigned to Amahle and vows to protect her, but things take a turn when the girl is kidnapped. Catch new episodes every Thursday on Showmax.