18 March 2024

Got a Showmax account question?

If there’s anything you’re unsure about when it comes to managing your Showmax account, we’re here for you! Check out the FAQs below, or go to www.showmax.com/help.

How do I access my Showmax account?

  1. On the Showmax website select Sign In from the top menu.
  2. On the sign in screen, type in your email address and password then select the Sign In button.
  3. Select My Account on the top menu bar under your username.
  4. Here, you will see all the information about your account, such as your payment details, registered devices and more

How do I edit or update my profile?

  1. Sign in on the Showmax website.
  2. Select Account on the top menu bar under your username.
  3. You will now see all the options related to your account.
  4. Select Settings.
  5. Here you can make changes to your personal account information like your name, location and password.
  6. Save your changes by selecting Update.

How do I change my password?

  1. Sign in on the Showmax website and click on the icon in the top right corner.
  2. Select Account, then Settings.
  3. Select Reset password, and follow the instructions.

How do I retrieve my password if I’ve forgotten it?

  1. Select Sign In on the top menu of the Showmax website.
  2. Select Forgot Password.
  3. Enter the Showmax registered email address in the text box.
  4. Select Reset Password.
  5. Instructions on resetting your password will then be emailed to you – follow the directions and you’ll be able to reset your password in no time.

How do I sign out of the website?

Select Sign Out on the top menu bar under your username.

How do I manage my registered devices?

  1. Sign in on the Showmax website, and click on your icon in the top right corner.
  2. Select Account.
  3. Select Devices to manage your registered devices.

Please note: When you use a device to stream or download from Showmax it will be automatically be registered as one of your devices.

You may register up to five devices on your Showmax account. You may watch on two registered devices simultaneously: these are referred to as active devices.

Original African stories by local talent

Empini S2 on Showmax

Empini S1

Empini is a high-stakes, action-packed drama set in the ruthless, corrupt world of private security. Season 2 lands on 4 March 2025.

Original
/images/za.svgMade in South Africa
Spitch Nzawumbi hosts Unfollowed S2

Unfollowed S1-2

Unfollowed examines cancel culture in social media through real-life stories of South African celebs. Stream S1-2 now on Showmax.

Original
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Adulting S3 on Showmax

Adulting S1-3

Four best friends go through the hoops of life, love and everything else. S3 is now streaming, with new episodes landing every Saturday.

Original
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The Mommy Club: Van Die Hoofstad on Showmax

The Mommy Club: Van Die Hoofstad

The Mommy Club: Van Die Hoofstad introduces a bold cast of Afrikaans women who are redefining the art of parenting. Stream from 14 March on Showmax.

Original
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What Will People Say S2 on Showmax

What Will People Say? Ghana

This reality series puts love in the spotlight as hopeful romantics step into the dating arena, guided by charismatic host Sika Osei. New episodes land on Fridays.

Original
/images/gh.svgMade in Ghana
Take Me Home S2 on Showmax

Take Me Home S2

Take Me Home is a Kenyan reality series that follows the lives of three young couples on the brink of breaking up as they confront their pasts. Premieres 31 January 2025.

Original
/images/ke.svgMade in Kenya
Under the Influence on Showmax

Under the Influence

Under the Influence follows Dami, a fresh university graduate whose life takes an unexpected turn after an argument with his brother. Stream now, with new episodes released every Friday.

Original
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Reënboogrant on Showmax

Reënboogrant

Reënboogrant is a Tshwane-set teen telenovela centred on the Brink family. Stream now, with new episodes every Wednesday.

Original
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Stream the final season of Adulting
The Mommy Club S3, coming soon