Got a Showmax account question?

18 March 2024

Got a Showmax account question?

If there’s anything you’re unsure about when it comes to managing your Showmax account, we’re here for you! Check out the FAQs below, or go to

How do I access my Showmax account?

  1. On the Showmax website select Sign In from the top menu.
  2. On the sign in screen, type in your email address and password then select the Sign In button.
  3. Select My Account on the top menu bar under your username.
  4. Here, you will see all the information about your account, such as your payment details, registered devices and more

How do I edit or update my profile?

  1. Sign in on the Showmax website.
  2. Select Account on the top menu bar under your username.
  3. You will now see all the options related to your account.
  4. Select Settings.
  5. Here you can make changes to your personal account information like your name, location and password.
  6. Save your changes by selecting Update.

How do I change my password?

  1. Sign in on the Showmax website and click on the icon in the top right corner.
  2. Select Account, then Settings.
  3. Select Reset password, and follow the instructions.

How do I retrieve my password if I’ve forgotten it?

  1. Select Sign In on the top menu of the Showmax website.
  2. Select Forgot Password.
  3. Enter the Showmax registered email address in the text box.
  4. Select Reset Password.
  5. Instructions on resetting your password will then be emailed to you – follow the directions and you’ll be able to reset your password in no time.

How do I sign out of the website?

Select Sign Out on the top menu bar under your username.

How do I manage my registered devices?

  1. Sign in on the Showmax website, and click on your icon in the top right corner.
  2. Select Account.
  3. Select Devices to manage your registered devices.

Please note: When you use a device to stream or download from Showmax it will be automatically be registered as one of your devices.

You may register up to five devices on your Showmax account. You may watch on two registered devices simultaneously: these are referred to as active devices.

Original African stories by local talent

Die Ondernemers on Showmax

Die Ondernemers

Die Ondernemers follows three entrepreneurs in the funeral business. Stream from 5 August, with new episodes every Monday on Showmax. 

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Dark Side of Glory on Showmax

Dark Side of Glory

Dark Side of Glory tells the stories behind shocking cases of murder and unexplained deaths in the world of sport. Stream from 31 July 2024.

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One Weeks S1 on Showmax

One Weeks

One Weeks follows Fana, a charming high-school dropout from Soweto, who can’t believe his luck when he finds himself dating successful lawyer Lihle. Stream now, with new episodes every Monday. 

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The Mommy Club Sugar & Spice on Showmax

The Mommy Club: Sugar & Spice

The Mommy Club: Sugar & Spice is a brand-new Showmax Original reality series, following affluent moms in Durban’s Indian community. Watch from 8 August 2024.

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Beaulah Queens van die Kaap on Showmax

Beaulah: Queens van die Kaap

Meet Cape Town’s most charismatic drag queens in this eye-opening reality series. Now streaming, with new episodes every Thursday.

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016FM S1 is on Showmax


016FM follows rival DJs at a beloved Vaal radio station threatened with closure, starring the late Mpho Sebeng, and Joseph Sedibo. Stream now, with new episodes every Wednesday.

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Jiji is on Showmax


Jiji follows the lives of four girls in the streets of Jericho, forced into a life of crime to make ends meet. Stream now, with new episodes on Mondays and Tuesdays.

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Born Into Fame is on Showmax

Born Into Fame

Born Into Fame follows six South Africans with famous parents, as they try to live up to their family legacies while discovering their own unique paths to success. Stream now, with new episodes every Tuesday.

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Die Ondernemers, coming soon
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