23 January 2024
How to get the new Showmax app
Between 23 January and 12 February 2024, existing Showmax customers will receive an email with instructions on how to upgrade to the new Showmax app. If you haven’t been on Showmax in the past 12 months, you won’t automatically be upgraded. We’d love to have you back, though, and it’s quick and easy to download the new app.
Until you receive the email, keep streaming as usual.
How do I get the new app?
I’m an existing subscriber
- Wait for an email from Showmax telling you that your account has been moved to the new Showmax.
- Follow the link in the email, and download the new app on your device.
- If you’ve forgotten your password, click the button that says “I don’t know my password” and a password reset link will be sent to you.
- Set up your new profiles – up to six – and you’re ready to start streaming. It’s that simple.
- If your account hasn’t yet been moved to the new Showmax, you won’t be able to upgrade to the new app. We know you’re as excited as we are to check it out – don’t worry, we’ll get to you.
How do I download the Showmax app on my mobile devices?
- Visit the App Store or Google Play Store on your device.
- Search for Showmax.
- Install the free Showmax app that appears in the search results.
- Log in with your Showmax account to enjoy seamless streaming and downloading.
- (You must set up your account on the Showmax website before logging in on the app. If you don’t remember your username, you can find it in the My Account section on showmax.com.)
How do I download the Showmax app on my smart TV?
To start streaming with Showmax, download our app by following these steps:
- Search for the Showmax app on your smart TV app store.
- Install the free Showmax app that appears in the search results.
- Log in with your Showmax account to enjoy seamless streaming and downloading.
- (You must set up your account on the Showmax website before logging in on the app. If you don’t remember your username, you can find it in the My Account section on showmax.com.)
I’m a new subscriber
- Go to showmax.com and create a Showmax account. You’ll need to create an account on the web before you sign in on another device.
- Go to the app store on your mobile device or smart TV, and search for Showmax. Make sure you download the new Showmax app (not Showmax 1.0).
- Follow the prompts to sign in.
- Set up your new profiles, and start scrolling through the catalogue to find the content you love.
Any problems? Contact support@showmax.com or Live Chat.
I’m a Showmax subscriber. Do I need to set up a new Showmax account?
No. Your account details will be automatically moved onto the New Showmax app. You’ll get an email or notification from us. Then, download the new app or go to the website and sign in again using your existing Showmax username (which will be the email address you used to set up your account) and password.
Why do I need to download a new app?
Showmax is migrating onto a brand-new technology platform, powered by Peacock’s global streaming technology. The new Showmax app will start becoming available in app stores from 23 January 2024.
How do I set up profiles on Showmax?
Find the content each person in your household loves more easily, and create up to six profiles on the Showmax app.
Set up kids’ profiles and set age restrictions so that you can ensure your little ones don’t see content that’s not appropriate for them. You can also protect your adult profiles with a PIN.
For the first time, you’ll also be able to choose an avatar for each of your profiles.
When you download the app, you’ll be prompted to set up profiles. If you want to edit your profiles later, just click on your account icon to edit or add.
How to change your app store country
Can’t find the new Showmax app? It’s possible that your device settings are set to a country or region outside Africa where Showmax is not available. You’ll need to do this in the Settings of your device, not in the Showmax app. Here are the countries where Showmax is available.
To download the Showmax app, ensure your device is set to one of the countries where Showmax is available.
To change country/region on iPhone or iPad
- Open the Apple Settings App.
- Tap your name, then tap Media & Purchases.
- Tap View Account. You may be asked to sign in.
- Tap Country/Region.
- Tap Change Country or Region.
- Tap your new country or region, then review the terms and conditions.
- Tap Agree in the top right-hand corner, then tap Agree again to confirm.
- Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region.*
For terms and conditions and more, go to Apple Support.
To change country/region on iPhone or iPad
- On your Android device, open the Google Play Store app.
- At the top right, tap the profile icon.
- Tap Settings > General > Account and device preferences > Country and profiles.
- Tap the country where you want to add an account.
- Follow the on-screen instructions to add a payment method for that country.
For terms and conditions and more, go to Google Support.
For other devices, go to your device’s support website and search ‘Change country or region’.
Original African stories by local talent
![Die Ondernemers on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F07%2FDie-Ondernemers-2024-798x449.jpg&w=3840&q=75)
Die Ondernemers
Die Ondernemers follows three entrepreneurs in the funeral business. Stream from 5 August, with new episodes every Monday on Showmax.
![Dark Side of Glory on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F07%2FDark_Side_Of_Glory_S1_2024-798x445.jpg&w=3840&q=75)
Dark Side of Glory
Dark Side of Glory tells the stories behind shocking cases of murder and unexplained deaths in the world of sport. Stream from 31 July 2024.
![One Weeks S1 on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F07%2FOne_Weeks_S1_2024-1-798x449.jpg&w=3840&q=75)
One Weeks
One Weeks follows Fana, a charming high-school dropout from Soweto, who can’t believe his luck when he finds himself dating successful lawyer Lihle. Stream now, with new episodes every Monday.
![The Mommy Club Sugar & Spice on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F07%2F1920x1080-CLEAN-798x449.png&w=3840&q=75)
The Mommy Club: Sugar & Spice
The Mommy Club: Sugar & Spice is a brand-new Showmax Original reality series, following affluent moms in Durban’s Indian community. Watch from 8 August 2024.
![Beaulah Queens van die Kaap on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F07%2F1920X1080-2-795x449.jpg&w=3840&q=75)
Beaulah: Queens van die Kaap
Meet Cape Town’s most charismatic drag queens in this eye-opening reality series. Now streaming, with new episodes every Thursday.
![016FM S1 is on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F06%2F016FM-S1-2024-798x449.jpeg&w=3840&q=75)
016FM
016FM follows rival DJs at a beloved Vaal radio station threatened with closure, starring the late Mpho Sebeng, and Joseph Sedibo. Stream now, with new episodes every Wednesday.
![Jiji is on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F06%2FJiji_S01_2024-798x449.jpg&w=3840&q=75)
Jiji
Jiji follows the lives of four girls in the streets of Jericho, forced into a life of crime to make ends meet. Stream now, with new episodes on Mondays and Tuesdays.
![Born Into Fame is on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F06%2FBorn-Into-Fame-Cast-798x449.png&w=3840&q=75)
Born Into Fame
Born Into Fame follows six South Africans with famous parents, as they try to live up to their family legacies while discovering their own unique paths to success. Stream now, with new episodes every Tuesday.
Die Ondernemers, coming soon
The Mommy Club Sugar & Spice: Meet the moms
More Mzansi gold
![Empini S1 on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F07%2FEmpini-S1_Ndoni-796x449.jpg&w=3840&q=75)
Empini Season 1 Episodes 19-20 recap: Shocking revelations and hidden agendas
In episodes 19-20 of Empini, Ndoni finally confides in her mother and the future of MPS’s leadership is in question as Khaya’s will is read. New episodes every Thursday on Showmax.
![Manila von Teez in Beaulah: Queens van die Kaap on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F07%2FBeaulah-Queens-van-die-Kaap_Manila-1-798x449.jpg&w=3840&q=75)
Beaulah: Queens van die Kaap Season 1 Episode 2 recap: Putting on a show
Ina and Madison go skating, the queens discuss how they came out as drag artists, and Manila puts on an epic show in Beaulah: Queens van die Kaap Season 1, episode 2.
![Shamiso in Born Into Fame S1](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F07%2FBorn-Into-Fame-S1_2024-798x449.png&w=3840&q=75)
Born into Fame S1: Shamiso confronts sincerity doubts and sets boundaries
In episode 6 of Born Into Fame S1, Shamiso confronts sincerity and sets her boundaries with Robbie. New episodes every Wednesday on Showmax.
![Die Ondernemers on Showmax](/_next/image?url=https%3A%2F%2Fcdn.stories.shwmx.co%2Fmedia%2F2024%2F07%2FDie-Ondernemers-2024-798x449.jpg&w=3840&q=75)
Must-watch trailer: Showmax reality series Die Ondernemers
See the trailer for Die Ondernemers, a Showmax reality series featuring three South African undertakers, premiering 5 August 2024.