Man holding mobile device showing Showmax Premier League

23 January 2024

How to live chat with Showmax

Do you have a burning question about how to get or use Showmax that hasn't been answered by the Help section on the Showmax website? Use the live chat function to be connected to a Showmax consultant to help you with your query. Here's how to live chat with Showmax.

How to live chat with Showmax

Go to the Showmax Help Centre.
Choose the category that fits the issue you're trying to solve, such as Device Set Up and Log In.
If none of the FAQs answer your question, scroll down to Still Need Help?
Clicking either Sign In, if you are a subscriber, or Problems signing in? will open the Live Chat window.

Try our new Chat Bot

Go to the main Help Centre page.
Look for the little robot icon in the bottom right-hand corner.
Click on it to bring up the Chat Bot. If the bot can't answer your question right away, it'll hand you over to one of our customer care agents.

Get Showmax

Volspoed S1

Volspoed is a turbo-charged reality series about the high-adrenaline life and marriage of endurance racer Antonie Marx. Lands 6 January on Showmax.

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Adam to Eve

Blessing Lungaho stars in Adam to Eve, as a man whose world is turned upside down when a mysterious curse transforms him into a woman.

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The Real Housewives Ultimate Girls Trip: Africa

The Real Housewives Ultimate Girls Trip: Africa brings together fan favourites from Nigeria, Kenya and SA. New episodes land on Showmax on Fridays.

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Unspoken War

Six-part docuseries Unspoken War, produced by IdeaCandy, lands on Showmax and M-Net on Wednesday, 12 November 2025.

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Slay Queens

Slay Queens is a bold docuseries that dives straight into the glitzy, gritty world of Mzansi’s most talked-about women. New episodes every Friday.

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Vaal Riviera

Vaal Riviera follows four Afrikaans families living in the heart of Vaal River society, where family, business, car racing and legacy all come into play. Now streaming, with new episodes on Tuesdays.

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The ABC Killer

The ABC Killer is a twisty true-crime documentary series about serial killer Moses Sithole. Stream now on Showmax.

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Untied S1

Untied explores the deeply personal and often complex experience of divorce, told through the voices of women who have lived it. Stream now, with new episodes every Tuesday.

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