How to live chat with Showmax

23 January 2024

How to live chat with Showmax

Do you have a burning question about how to get or use Showmax that hasn’t been answered by the FAQ section on the Showmax website? Use the live chat function to be connected to a Showmax consultant to help you with your query. Here’s how to live chat with Showmax.

How to live chat with Showmax

  1. Go to the Showmax Help Centre.
  2. Choose the category that fits the issue you’re trying to solve, such as Device Set Up and Log In.
  3. If none of the FAQs answer your question, scroll down to Still Need Help?
  4. Clicking either Sign In, if you are a subscriber, or Problems signing in? will open the Live Chat window.

Try our new Chat Bot

  1. Go to the main Help Centre page.
  2. Look for the little robot icon in the bottom right-hand corner.
  3. Click on it to bring up the Chat Bot. If the bot can’t answer your question right away, it’ll hand you over to one of our customer care agents.

Original African stories by local talent

Original Sin: My Son The Killer on Showmax

Original Sin: My Son The Killer

Original Sin: My Son The Killer follows the murder of Andrea Venter by Gerhard Jansen van Vuuren, who then went on the run from South Africa to Brazil.

Original
/images/za.svgMade in South Africa
Tracking Thabo Bester on Showmax

Tracking Thabo Bester

From the makers of Devilsdorp and the director of Convict Conman comes the true-crime documentary South Africa has been waiting for. Two episodes now streaming, and the remaining two episodes land on 22 March 2024 on Showmax.

Original
/images/za.svgMade in South Africa
The Illuminated S1 on Showmax

The Illuminated

The Showmax Original docuseries The Illuminated explores different religious movements in South Africa. Stream now, with new episodes every Wednesday.

Original
/images/za.svgMade in South Africa
Koek S1 on Showmax

Koek S1

The crime comedy Koek, starring Cindy Swanepoel, now streaming on Showmax, with new episodes every Thursday.

Original
/images/za.svgMade in South Africa
Ekhaya Backpackers is on Showmax

Ekhaya Backpackers S1

Stream the Showmax Original comedy series Ekhaya Backpackers, with new episodes every Thursday.

Original
/images/za.svgMade in South Africa
Cheta M on Showmax

Cheta M

Cheta M explores the love story between Adanna and Nnanna, young lovers who battle the spiritual and political forces in their way. Stream now, with new episodes Wednesday to Friday.

Original
/images/ng.svgMade in Nigeria
Youngins on Showmax

Youngins S1

Stream Tshedza Pictures’s first teen drama, Showmax Original Youngins, with three new episodes every week. 

Original
/images/za.svgMade in South Africa
Sadau Sisters is on Showmax

Sadau Sisters S1

Rahma, Zainab, Aisha, and Fatima Sadau pull back the curtain on their family, fame, and lifestyle. Stream now on Showmax.

Original
/images/ng.svgMade in Nigeria
The Winning Ticket, a Showmax Original
Youngins S1 episodes 1-20 recap