23 January 2024

How to live chat with Showmax

Do you have a burning question about how to get or use Showmax that hasn’t been answered by the Help section on the Showmax website? Use the live chat function to be connected to a Showmax consultant to help you with your query. Here’s how to live chat with Showmax.

How to live chat with Showmax

Go to the Showmax Help Centre.
Choose the category that fits the issue you’re trying to solve, such as Device Set Up and Log In.
If none of the FAQs answer your question, scroll down to Still Need Help?
Clicking either Sign In, if you are a subscriber, or Problems signing in? will open the Live Chat window.

Try our new Chat Bot

Go to the main Help Centre page.
Look for the little robot icon in the bottom right-hand corner.
Click on it to bring up the Chat Bot. If the bot can’t answer your question right away, it’ll hand you over to one of our customer care agents.

Original African stories by local talent

Unfollowed S1-2

Unfollowed examines cancel culture in social media through real-life stories of South African celebs. Stream S2 now, with new episodes weekly.

Original

Made in South Africa

The Hot Seat S1

The Hot Seat promises bold banter as some of Kenya’s biggest celebrities face the heat. Stream now, with new episodes weekly.

Original

Made in Kenya

Nairobi Bachelor S1

Nairobi Bachelor follows the journey of young bachelors and singletons on a quest to find their perfect match. Stream now, with new episodes every Friday.

Original

Made in Kenya

Spooksoeker S1

When Warno Alberts turns 15, he suddenly becomes aware of ghosts in his dorpie – and it’s now his job to banish them. Stream now, with new episodes every Thursday.

Original

Made in South Africa

4Play

4Play follows four men who, despite their chaotic personal lives, find friendship, love and perseverance in Nairobi’s concrete jungle. Stream now, with new episodes every Thursday.

Original

Made in Kenya

Die Tollie & Manila Show

A bold talk show where SA celebs join drag queens Tollie Parton and Manila von Teez for an evening of conversation and games… in drag. Stream now, with new episodes every Monday.

Original

Made in South Africa

The Station Strangler

The Station Strangler is a true-crime documentary investigating the serial killer who is believed to have killed 21 young boys and one adult from the late 80s to the mid-90s on the Cape Flats. Now available to stream.

Original

Made in South Africa

Black & Blue S1

Black & Blue, a Showmax Original police-based mockumentary series, now streaming, with new episode every Wednesday.

Original

Made in Kenya

Youngins S2, now on Showmax

Soft Life, now streaming on Showmax

More Mzansi gold

Outopsie S1-3

Senior forensic pathologist Dr Hestelle van Staden reveals what really happens behind closed doors in captivating cases where forensic pathology played a central role.

Made in South Africa

Great African Crimes with Mandy Wiener on Showmax

Great African Crimes with Mandy Wiener (2024)

This one-off special explores three dramatic cases that left South Africa stunned: Daisy de Melker, the so-called Sea Cottage incident, and the Krugersdorp bank robbery.

Made in South Africa