
23 January 2024
How to live chat with Showmax
Do you have a burning question about how to get or use Showmax that hasn’t been answered by the Help section on the Showmax website? Use the live chat function to be connected to a Showmax consultant to help you with your query. Here’s how to live chat with Showmax.
How to live chat with Showmax
- Go to the Showmax Help Centre.
- Choose the category that fits the issue you’re trying to solve, such as Device Set Up and Log In.
- If none of the FAQs answer your question, scroll down to Still Need Help?
- Clicking either Sign In, if you are a subscriber, or Problems signing in? will open the Live Chat window.
Try our new Chat Bot
- Go to the main Help Centre page.
- Look for the little robot icon in the bottom right-hand corner.
- Click on it to bring up the Chat Bot. If the bot can’t answer your question right away, it’ll hand you over to one of our customer care agents.
Original African stories by local talent

Vaal Riviera
Vaal Riviera follows four Afrikaans families living in the heart of Vaal River society, where family, business, car racing and legacy all come into play. Stream from 22 August, with new episodes on Tuesdays.

The ABC Killer
The ABC Killer is a twisty true-crime documentary series about serial killer Moses Sithole. Stream now on Showmax.

What if we believed the best can come from here?
Let’s rewrite the rules of what it means to be local.

Untied S1
Untied explores the deeply personal and often complex experience of divorce, told through the voices of women who have lived it. Stream now, with new episodes every Tuesday.

Reckless S1
Reckless follows a pair of young brothers who find themselves at a crossroads when a tragic accident changes their lives forever. Stream now, with new episodes every Monday and Tuesday.

The Mommy Club NBO
The Mommy Club NBO is the fifth instalment of the record-breaking Mommy Club franchise. Stream now, with new episodes every Friday.

Empini S1-2
Empini is a high-stakes, action-packed drama set in the ruthless, corrupt world of private security. Season 2 is now streaming, with new episodes every Tuesday.

Youngins S1-2
Stream Tshedza Pictures’s first teen drama, Showmax Original Youngins. S1 and S2 are ready to binge.
SA celebs open up about divorce on Untied
The action heats up on Empini
More Mzansi gold

10 South African true-crime series, ranked
From The ABC Killer to Tracking Thabo Bester, these true-crime documentary series explore some of South Africa’s darkest crime stories – all available to stream on Showmax.

Must-watch trailer: upcoming Showmax reality show Vaal Riviera
Watch the explosive trailer for Vaal Riviera, a reality series following four families from the Vaal Triangle. Premiering 22 August on Showmax.

Christopher Reeve documentary on Showmax get four Emmy nods
South African producer Robert Ford discusses his Emmy-nominated documentary, Super/Man: The Christopher Reeve Story, which premieres on Showmax on Friday, 25 July 2025.

Shaka iLembe’s Dawn Thandeka King on Untied
Dawn Thandeka King opens up about her spiritual journey, motherhood and marriage in Untied, now streaming on Showmax. Catch new episodes every Tuesday.