8 October 2019
Vodacom and Showmax deal FAQs
Why was my Showmax subscription deactivated now?
You either cancelled your Showmax subscription billing with Vodacom or Vodacom cancelled your subscription. There could be a number of reasons for this, including insufficient funds.
How can I reactivate my Showmax subscription?
There are many ways to pay for your Showmax subscription.
- Add it to your Vodacom Prepaid or Contract bill. If you are on Prepaid, you need to ensure that you have sufficient airtime in your account to pay for your subscription each month.
- Add it to your DStv account.
- Pay with your credit, cheque or debit card.
- Buy Prepaid vouchers in store from CNA, Game, Pick n Pay, Makro, HiFi Corp, Dischem, Builders Warehouse or Incredible Connection.
- Buy Prepaid vouchers online from FNB eBucks or Standard Bank UCount.
Why can’t I reactivate my subscription before the deactivation day?
Your subscription access is currently linked to your old Vodacom billing and cannot be overridden. Fear not, you will still have access to Showmax till the deactivation takes place and then you can reactivate your subscription with a new payment method within minutes.
I am currently still paying Vodacom for my Showmax subscription. Why was I deactivated?
Vodacom records reflect that no payment is currently being taken for your Showmax subscription. For more information please contact Vodacom on 082 135. You can reactivate your subscription via Vodacom, or use another of our easy payment methods.
Original African stories by local talent

Vaal Riviera
Vaal Riviera follows four Afrikaans families living in the heart of Vaal River society, where family, business, car racing and legacy all come into play. Stream from 22 August, with new episodes on Tuesdays.

The ABC Killer
The ABC Killer is a twisty true-crime documentary series about serial killer Moses Sithole. Stream now on Showmax.

What if we believed the best can come from here?
Let’s rewrite the rules of what it means to be local.

Untied S1
Untied explores the deeply personal and often complex experience of divorce, told through the voices of women who have lived it. Stream now, with new episodes every Tuesday.

Reckless S1
Reckless follows a pair of young brothers who find themselves at a crossroads when a tragic accident changes their lives forever. Stream now, with new episodes every Monday and Tuesday.

The Mommy Club NBO
The Mommy Club NBO is the fifth instalment of the record-breaking Mommy Club franchise. Stream now, with new episodes every Friday.

Empini S1-2
Empini is a high-stakes, action-packed drama set in the ruthless, corrupt world of private security. Season 2 is now streaming, with new episodes every Tuesday.

Youngins S1-2
Stream Tshedza Pictures’s first teen drama, Showmax Original Youngins. S1 and S2 are ready to binge.
SA celebs open up about divorce on Untied
The action heats up on Empini
More Mzansi gold

Must-watch trailer: R-rated South African comedy Khaki Fever
After heading to the kykNET Silwerskerm Festival on 22 August 2025, the R-rated comedy Khaki Fever comes charging onto Showmax on 5 September 2025.

Queen Modjadji S1
In a land facing desperation and strife, one woman will rise up to save them all. From hit-makers Rhythm World Productions (My Brother’s Keeper, Sibongile & the Dlaminis, Umkhokha the […]

Jojo dishes on her Real Housewives of Durban journey
Now that Season 5 of The Real Housewives of Durban has come to an end, Jojo opens up about her relationship with Nonku, and which cosmetic procedure is most like RHOD.

10 South African true-crime series, ranked
From The ABC Killer to Tracking Thabo Bester, these true-crime documentary series explore some of South Africa’s darkest crime stories – all available to stream on Showmax.