8 October 2019
Vodacom and Showmax deal FAQs
Why was my Showmax subscription deactivated now?
You either cancelled your Showmax subscription billing with Vodacom or Vodacom cancelled your subscription. There could be a number of reasons for this, including insufficient funds.
How can I reactivate my Showmax subscription?
There are many ways to pay for your Showmax subscription.
- Add it to your Vodacom Prepaid or Contract bill. If you are on Prepaid, you need to ensure that you have sufficient airtime in your account to pay for your subscription each month.
- Add it to your DStv account.
- Pay with your credit, cheque or debit card.
- Buy Prepaid vouchers in store from CNA, Game, Pick n Pay, Makro, HiFi Corp, Dischem, Builders Warehouse or Incredible Connection.
- Buy Prepaid vouchers online from FNB eBucks or Standard Bank UCount.
Why can’t I reactivate my subscription before the deactivation day?
Your subscription access is currently linked to your old Vodacom billing and cannot be overridden. Fear not, you will still have access to Showmax till the deactivation takes place and then you can reactivate your subscription with a new payment method within minutes.
I am currently still paying Vodacom for my Showmax subscription. Why was I deactivated?
Vodacom records reflect that no payment is currently being taken for your Showmax subscription. For more information please contact Vodacom on 082 135. You can reactivate your subscription via Vodacom, or use another of our easy payment methods.
Original African stories by local talent

Empini S1-2
Empini is a high-stakes, action-packed drama set in the ruthless, corrupt world of private security. Season 2 is now streaming, with new episodes every Tuesday.

Youngins S1-2
Stream Tshedza Pictures’s first teen drama, Showmax Original Youngins. S1 and S2 are ready to binge.

The Real Housewives of Durban Seasons 1-5
Our eThekwini queens are back with a brand-new season. Stream Season 5 now, with new episodes every Friday.

Unfollowed S1-2
Unfollowed examines cancel culture in social media through real-life stories of South African celebs. Stream S1-2 now on Showmax.

The Mommy Club S1-3
The Mommy Club sees glamorous Jozi momfluencers navigating the the cutthroat world of “it” moms. Stream S3 now, with new episodes every Saturday.

Adulting S1-3
Four best friends go through the hoops of life, love and everything else. S3 is now streaming, with new episodes landing every Saturday.

The Chocolate Empire S1
The Chocolate Empire follows JB Mauzo, who was recently released from prison, as he rebuilds his life. Stream now, with new episodes every Thursday.

Breekpunt
Breekpunt is a tennis drama about a gutsy teenager fighting for the chance to compete in international tennis. Stream now, with new episodes on Mondays.
The Real Housewives of Durban S5 on Showmax
Catch new episodes of The Mommy Club every week
More Mzansi gold

Talitha Ndima on being a mother in the Showmax film Ndingowakho
Talitha Ndima discusses her role in the Showmax film Ndingowakho, premiering on 12 April on Showmax, following its successful debut at the Joburg Film Festival last month.

Nay Maps talks about starring in Showmax film Perfect Match
Nay Maps talks about playing Muzi in the Showmax Original film Perfect Match. Premiering on 12 April after debuting at the Joburg Film Festival.

Your Plan B Afrikaans crime watch
Arnold Vosloo is here to demonstrate the art to planning the perfect heist – after he spots a cozy little Vermeer – in the series Plan B. And if you’re on a crime watch, we have 10 more Afrikaans series to try.

Plan B
In the shady world of art heists and romance scams, an unlikely alliance develops between the owner of a bookshop, and former military operators.